Return Policy


Returns & Exchanges

You have 30-days to Return or Exchange our product.

However, for hygienic reasons Hair Extensions cannot be returned once they are used. Our Hair Extensions set comes in a sealed box and if the box is opened, the product is deamed as used.

In order to enable Return/Exchange option, a "sample extension weft" comes outside the Gracious Me! box and the purpose of it is to check for quality or color or length. You would help yourself decide to keep the product based on it.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 business days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at hello@graciousme.in.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping

To return your product, you should mail your product to: 8-43/8/1/3, Balaji Hills Colony, Uppal, Hyderabad, India - 500039.

You would be handling the shipping yourself for returning your item. Shipping costs incurred at time of purchase, if any, are non-refundable. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.